West Mersea Dental Practice Data & Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our online privacy policy below carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Patient Confidentiality
Patient confidentiality is taken seriously at our practice; your dental records will remain confidential and secure in line with our practice policy. If you would like a copy of our practice confidentiality policy, please contact the Practice Manager on 01206 384504. Patient data will only be shared with other care professionals to whom you are referred for care and with your permission. You have the right to check that data held in your records is accurate. Any requests for access to your dental records should be made in writing to the Practice Manager and a charge may be made for a copy of them.
Comments and complaints
We hope that you are entirely satisfied with the care you receive at the practice; If you wish to make a compliment,comment, or complaint, about any of our team, or the service you have been provided with, please write to the Practice Manager as we would like to rectify the cause for your dissatisfaction and improve our service. You can request a copy of our practice’s complaints procedure from the Practice Manager who will explain the procedure in detail and deal with any concerns you might have.
What personal information do we collect from the people that visit our website?
When using our website, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form, enter information on our site, or provide information to us over the telephone.
How do we use your information?
We may use the information we collect from you when you use our website, or use certain other site features (form submission) in the following ways:
• To respond to any questions and messages submitted by you to us.
• To provide our dental services to you as a patient
• To personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested.
• To improve our website in order to better serve you.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user submits, or accesses their information to maintain the safety of your personal information.
You can change your personal information
By emailing or calling us using the details here to contact us: http://merseadentist.com/contact/
You can request erasure of your personal information
By emailing or calling us using the details here to contact us: http://merseadentist.com/contact/
You can request a copy of your personal information for portability
By emailing or calling us using the details here to contact us: http://merseadentist.com/contact/
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
Third-party disclosure
We do not sell or trade your Personally Identifiable Information to any outside 3rd parties. We do transfer website content, data, and code to 3rd party suppliers for data backup and website hosting services. These companies are Amazon s3, Google, and 20i.
Third-party links
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found here: https://www.merseadentist.com/privacy-policy/
You will be notified of any Privacy Policy changes on this Privacy Policy Page
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we do not allow third-party behavioural tracking
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
32a Kingsland Rd, West Mersea,
Colchester, Essex, CO5 8RA.
United Kingdom
Tel: 01206 384504.
Last Edited on 27th February 2022